Food Shelf Programs
CES piloted an innovative approach to providing a selection of groceries to homebound clients. These free groceries are delivered from the CES Food Shelf to homebound clients in the Phillips neighborhood and areas of South Minneapolis.
It was the Meals on Wheels clients who first spurred CES to consider how we could better serve our homebound neighbors who qualified for free food from the food shelf, but who could not come to us because of physical limitations or psychiatric disabilities. With the key partnerships of The Food Group and Second Harvest Heartland, as well as funding from City of Lakes Rotary, Home Delivery began in October of 2011. By the end of 2016, the CES Home Delivery (HD) Program had grown from 0 to 300 with 140 clients on the waiting list. Currently, HD serves an average of 325 people monthly.
How the program operates:
In this collaborative program, CES offers clients the food and the volunteer power to "shop" for our clients in our food pantry, which is delivered once a month to their door.
- Clients are screened for qualification by CES Home Delivery staff.
- In order to qualify for CES' Home Delivery service, at least one member of the household must be 55 years old or older.
- Younger individuals with disabilities may also qualify.
- The total household income must be no more than twice the federal poverty level.
- Qualifying homebound clients receive, on average, 30 pounds of groceries and hygiene items per month.
- Volunteer shoppers, many of whom come from partner congregations, "shop" each order individually, according to a “Client Choice” grocery list.
- Deliveries are made eleven days per month and groceries are brought directly into the client's kitchen if needed.
- Throughout the process, clients receive excellent one-on-one customer service.